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https://www.researchgate.net/publication/2613461_The_BT_operational_support_systems_architecture
This paper outlines the process and systems framework that BT has developed to assist in the design, development and procurement of operational support systems.
https://dl.acm.org/citation.cfm?id=592103
BT‘s Customer Service System (CSS) is the core operational support system for BT and brings in 70% of BT‘s income. It was rolled out nationally in 1989 and provided an integrated system for telephony — order handling, repair handling ...Cited by: 14
https://link.springer.com/article/10.1023%2FA%3A1018623026964
The BT operational support systems architecture. Abstract. This paper outlines the process and systems framework that BT has developed to assist in the design, development and procurement of operational support systems.Cited by: 14
http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.36.8714
CiteSeerX - Document Details (Isaac Councill, Lee Giles, Pradeep Teregowda): This paper outlines the process and systems framework that BT has developed to assist in the design, development and procurement of operational support systems. 1. Introduction In order to overcome this, BT has developed an improved process and systems architecture to assist in the design, development and …
https://link.springer.com/article/10.1023/A:1018675011035
Abstract. There are currently of the order of a thousand computer systems supporting BT‘s operational processes. This paper describes how the operational support systems architecture is being used to help rationalise and reduce this portfolio into a more manageable set by ensuring maximum reuse of functionality and minimum replication of data.Cited by: 5
https://pdfs.semanticscholar.org/5862/8b74af6b4cd04432b0d9bb0ddadb2ebe7cab.pdf
BT’s operational support systems (OSS) consist of the total systems capability that supports the sales, service, network and business operations of BT. They touch every aspect of BT’s operations and are used, either directly or indi-rectly, by every member of the company. By the year 2000, the leaders in the telecommunications industry will ...
https://storage.googleapis.com/wzukusers/user-33616097/documents/5b3776df5966fdDE2w6c/Enterpirse%20BT%20Arcchitect%20Job%20Description.pdf
Provides support for the selection, construction, implementation and retirement of application, data and technology components of Bank’s BT systems to better support the operations of the Bank and comply with set operating standards Monitors the implementation of the enterprise architecture …
https://hsc.com/portals/0/uploads/articles/hsc-enterprise-architecture-for-next-generation-teleco633851527151385439.pdf
The traditional OSS/BSS (Operational and Business Support Systems) enterprise systems and architectures currently deployed with most of the telecom service providers(TSP’s) are unable to satisfy the TSP’s need to introduce new value-added services or bundles of services at a fast pace to fight churn
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