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https://successfulsoftware.net/2012/08/21/tips-for-great-software-technical-support/
Aug 21, 2012 · 14 thoughts on “ 33 tips for giving great technical support at a small software company without being swamped ” smartcompanysoftware 23 August 2012 at 7:21 am. I’ve thought about outsourcing my support a number of times, but like you suggested I’ve always thought they wouldn’t care about it as much as I do.
http://www.minitab.com/en-us/News/Three-Easy-Ways-to-Access-the-%E2%80%9CBest-Technical-Support%E2%80%9D-in-the-Business/
To get help using or installing Minitab software, customers can access Minitab’s Technical Support services in three ways: 1. Help Yourself You can access a wide range of free online resources from our Support home page. We offer traditional product Help, videos, FAQs, webinars, and more. 2.
https://www.thoughtfulleader.com/ways-to-support-your-team/
You need to support your team by setting standards for the work that you do. If your team works on technical tasks, make sure technical standards are in place. On creative tasks, standardise the process, rather than the creative output. This will increase …
https://melbournewebdesign2.wordpress.com/2015/02/05/seo-services-melbourne/
Feb 05, 2015 · Different Methods for Providing Technical Support Services Effectively. IT support services cover a wide array of activities by means of which companies provide assistance to help users improve to improve the IT efficiency of information technology and reduce system management woes.
https://support.google.com/gsa/answer/2644822?hl=en
Secure Shell (SSH) provides a secure, encrypted connection through which Google Cloud Support can access your search appliance to provide remote technical support. Technical support using a direct SSH connection across the internet is available on the Google Search Appliance as …
https://en.wikipedia.org/wiki/Technical_support
Technical support refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services. Most companies offer technical support for the services or products they sell, either included in the cost or for an additional fee. Technical support …
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