Troubleshooting Autosupport Netapp

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Troubleshooting AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
    Troubleshooting AutoSupport when messages are not received If the system does not send the AutoSupport message, you can determine whether that is because AutoSupport cannot generate the message or cannot deliver the message.

Troubleshooting AutoSupport - NetApp Documentation

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
    Troubleshooting AutoSupport when messages are not received If the system does not send the AutoSupport message, you can determine whether that is because AutoSupport cannot generate the message or cannot deliver the message. Troubleshooting AutoSupport message delivery over HTTP or HTTPS

Troubleshooting AutoSupport over HTTP or HTTPS - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
    Troubleshooting AutoSupport over HTTP or HTTPS If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.

Troubleshooting AutoSupport message delivery over HTTP or ...

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
    Troubleshooting AutoSupport message delivery over HTTP or HTTPS If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.

How to troubleshoot AutoSupport delivery when ... - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030433/~/how-to-troubleshoot-autosupport-delivery-when-sent-over-http-or-https-
    NetApp support generally diagnoses these type of issues with a packet trace while issuing an autosupport command. Ideally the transport protocol is set to HTTP during troubleshooting (as opposed to HTTPS) to prevent encryption from hindering the analysis. Note: A firewall or proxy might allow TCP port 80 traffic (HTTP) and not port 443 (HTTPS).

Troubleshooting AutoSupport message delivery over SMTP

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    Troubleshooting AutoSupport message delivery over SMTP Verify the status of the node management LIF: network interface show -home-node local -role node-mgmt -fields vserver,lif,status-oper,status-admin,address,role The status …

Troubleshooting Workflow: AutoSupport failed to deliver

    https://kb.netapp.com/app/answers/answer_view/a_id/1029160/~/troubleshooting-workflow%3A-autosupport-failed-to-deliver-
    If the sequence number of the AutoSupport in question is known, check the output of the following command: system autosupport history show -delivery. Verify that the http destination is not blank, and if the status of the AutoSupport is either re-queued or transmission-failed, in the output of the system autosupport history command.

Troubleshooting Workflow: AutoSupport messages ... - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
    Nov 28, 2017 · NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein.

Troubleshooting the AutoSupport subsystem

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-3DAD82DB-1131-40C6-B801-0125B587598C.html
    Troubleshooting the AutoSupport subsystem The system node check show commands can be used to verify and troubleshoot any issues related to the AutoSupport configuration …

Troubleshooting AutoSupport when messages are not received

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
    11 rows · AutoSupport failed to deliver the message the specified number of times and …



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