Find all needed information about Troubleshooting Autosupport. Below you can see links where you can find everything you want to know about Troubleshooting Autosupport.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting AutoSupport when messages are not received If the system does not send the AutoSupport message, you can determine whether that is because AutoSupport cannot generate the message or cannot deliver the message.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
11 rows · Troubleshooting AutoSupport when messages are not received. If the system does not send …
https://kb.netapp.com/app/answers/answer_view/a_id/1029160/~/troubleshooting-workflow%3A-autosupport-failed-to-deliver-
If the sequence number of the AutoSupport in question is known, check the output of the following command: system autosupport history show -delivery. Verify that the http destination is not blank, and if the status of the AutoSupport is either re-queued or transmission-failed, in the output of the system autosupport history command.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.
https://kb.netapp.com/app/answers/answer_view/a_id/1070605/~/troubleshooting-workflow%3A-autosupport%3A-autosupport-message-created-with-missing
The sequence number used for this ‘test’ AutoSupport will not appear in the AutoSupport message history (that is, in the output of the system autosupport history show command). Check the sequence number in the resulting text. For example, if this number is 343, run the following command: system node autosupport manifest show local 343
https://www.netapp.com/us/media/tr-4444.pdf
that an AutoSupport message be manually retransmitted or forwarded to expedite troubleshooting. 1.4 Managing AutoSupport With the ONTAP data management software, only the cluster administrator can perform AutoSupport management. The storage virtual machine (SVM) administrator has no …
https://mysupport.netapp.com/cssportal/faces/oracle/webcenter/portalapp/pages/css/home/CssTools.jspx
Tools. Access a myriad of supported and free, non-supported tools on the NetApp Support Site. As a registered user, you can enable or access a variety of tools to manage your product’s lifecycle – from troubleshooting to monitoring to maintenance, and more.
https://community.emc.com/docs/DOC-52885
Apr 22, 2016 · Troubleshooting Autosupport Alert: Enclosure disk only has 1 active connection path and the required. Environment: Data Domain systems. All Software Releases . Description: This article describes how to resolve disk connection path alerts. These alerts only apply to enclosures using a multipath configuration and indicate that a connection path ...
https://documents.uow.edu.au/~blane/netapp/ontap/sysadmin/monitoring/task/t_oc_mntr_asup-troubleshooting-smtp.html
Troubleshooting AutoSupport over SMTP. If the AutoSupport test message is not being sent and you are using SMTP, check that the mail host specified is a host that the storage system can talk to and that the host can serve SMTP requests. Steps.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting AutoSupport when messages are not received If the system does not send the AutoSupport message, you can determine whether that is because AutoSupport cannot generate the message or cannot deliver the message.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
11 rows · Troubleshooting AutoSupport when messages are not received. If the system does not send …
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
Troubleshooting AutoSupport message delivery over SMTP. If the system cannot deliver AutoSupport messages over SMTP, you can check a number of settings to resolve the problem. Before you begin. You should have confirmed basic network connectivity and DNS lookup:
https://kb.netapp.com/app/answers/answer_view/a_id/1029160/~/troubleshooting-workflow%3A-autosupport-failed-to-deliver-
If the sequence number of the AutoSupport in question is known, check the output of the following command: system autosupport history show -delivery. Verify that the http destination is not blank, and if the status of the AutoSupport is either re-queued or transmission-failed, in the output of the system autosupport history command.
https://kb.netapp.com/app/answers/answer_view/a_id/1006524/~/troubleshooting-workflow%3A-autosupport%3A-collection-failed-
Nov 28, 2017 · Cause 1: Root volume (/mroot) is not available How to determine if this is the cause. The /mroot file system is mounted only after the node has fully booted.However, it is unlikely that the node attempted to collect the AutoSupport message data before the /mroot file system was available.. Determine the name of the root volume by running the following commands:
https://www.netapp.com/us/media/tr-4444.pdf
that an AutoSupport message be manually retransmitted or forwarded to expedite troubleshooting. 1.4 Managing AutoSupport With the ONTAP data management software, only the cluster administrator can perform AutoSupport management. The storage virtual machine (SVM) administrator has no …
https://community.emc.com/docs/DOC-52885
Apr 22, 2016 · Troubleshooting Autosupport Alert: Enclosure disk only has 1 active connection path and the required. Environment: Data Domain systems. All Software Releases . Description: This article describes how to resolve disk connection path alerts. These alerts only apply to enclosures using a multipath configuration and indicate that a connection path ...
https://learningcenter.netapp.com/content/public/production/course_descriptions/INT-ILT-CDOTAPT_CourseDescription.pdf
NETAPP UNIVERSITY Clustered Data ONTAP Advanced Protocols Troubleshooting Offered by CSOps Enablement, Learning, and Performance COURSE DESCRIPTION In this course, you learn about the new features in the Data ONTAP® 8.2 operating system and are provided with hands-on lab exercises. Although this course is mode
https://mysupport.netapp.com/cssportal/faces/oracle/webcenter/portalapp/pages/css/home/CssTools.jspx
Tools. Access a myriad of supported and free, non-supported tools on the NetApp Support Site. As a registered user, you can enable or access a variety of tools to manage your product’s lifecycle – from troubleshooting to monitoring to maintenance, and more.
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