Find all needed information about Vltrader Support. Below you can see links where you can find everything you want to know about Vltrader Support.
http://portal.cleo.com/support/byproduct/vltrader/supsub.php
Cleo VLTrader Support Obtaining the right software is only the beginning of a complete solution. Ensure you stay up and running with Cleo's technical support services. Our highly-trained technical support analysts have been helping customers for years.
http://portal.cleo.com/support/byproduct/vltrader/sysreqs.php
For Windows: Cleo VLTrader must be installed as a Windows Service. (By default, Windows services run under a local system account and do not see mapped network drives. If you must access a network drive through Cleo VLTrader, then you will have to use full network path names (UNC paths) instead of mapped network drives.
https://support.cleo.com/hc/en-us/sections/360005249233-Cleo-VLTrader-
Cleo VLTrader delivers secure file transfer capabilities as part of an enterprise integration platform that is quick to install and simple to use. Consolidate and streamline every file transfer process while growing connections and business easily.
https://support.cleo.com/hc/en-us/articles/360035998893-Cleo-VLTrader-System-Requirements
VLTrader connects to an ISDN card or router with an ISDN CAPI 2.0 interface. The CAPI driver is provided by the ISDN card or router and is be needed to connect VLTrader to the ISDN card or router over the network.
https://support.cleo.com/hc/en-us/articles/360035485374-Data-Movement-powered-by-Cleo-VLTrader-
Cleo VLTrader® delivers secure file transfer capabilities as part of an enterprise integration platform that is quick to install and simple to use. Consolidate and streamline every file transfer process while growing connections and business easily.
https://www.cleo.com/cleo-vltrader
VLTrader facilitates AS2 and FTP communications for 100 percent of our global EDI customers and vendors, in addition to inter-company traffic. It accommodates interactive sub-processes and functional coordination with EDI software that lends to effective, efficient operations, and …
http://portal.cleo.com/support/byproduct/VLTrader/Documentation/Other/VLTrader_UserGuide.pdf
VLTrader® application is a server-level solution designed to meet the needs of mid-enterprise organizations. The Cleo Harmony® application is tailored for large enterprise needs. Cleo Technical Support Standard Cleo Technical Support is available from 7am - 7pm CST, Monday through Friday. Support availability
http://portal.cleo.com/support/byproduct/Lexicom/Usersguide/Index.htm
About Cleo Harmony, Cleo VLTrader, and Cleo LexiCom. Cleo Technical Support. Send Information to Technical Support; VersaLex Concepts. About Actions, Host Actions, and Hosts; Tree Structure; Screen layout. ... Adding support for a new language to the help documentation; Sample web portal layout;
https://support.cleo.com/hc/en-us/articles/360033330073-Support-Home
For customers with Mission Critical Support (MCS), you can reach out directly to your customer concierge to follow up on requests. You also may schedule weekly or monthly calls to go over your support experience and open requests.
https://portal.cleo.com/supportportal/
Cleo Support is only accessed via phone call to 815.282.7894 or 866.444.2536 on a holiday as E-mail and Web requests are not monitored. Customers with other Support Levels, can submit a request via web or email during the holiday and it will be responded to on the first business day after the holiday.
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