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https://uonaustralia.zendesk.com/hc/en-us/articles/208190173-Web-Support-Service-Level-Agreement-SLA-
Apr 13, 2018 · Web Support - Service Level Agreement (SLA) What is a Service Level Agreement (SLA)? A Service level Agreement is a contract that defines the level of service that is provided from a company/department to its users for: - ensuring quality customer service,
https://www.omahamediagroup.com/legal/standard-web-support-service-level-agreement
This Service Level Agreement applies to the OMG developed and hosted websites. Web Support is provided by the most efficient method available. Currently, opening a ticket via email is the recommended approach but assistance may also be obtained via support ticket escalation for high severity issues, telephone and in-person via your Account Manager or OMG Executive …
https://myusf.usfca.edu/marketing-communications/resources/web-resources/website-support-agreement
Service Description This Service Level Agreement applies to support of the university marketing website (usfca.edu) and myUSF website.
https://www.webadeptuk.com/website-support-maintenance-agreement/
Website Support & Maintenance Agreement. This Website Service Level Agreement (SLA) applies to you (“Customer”) if you have ordered any of the following web hosting account services from Web Adept (the “Services”) and your account is current (i.e., not past due) with Web Adept: Web hosting plans (Email, Standard, Advanced, Bespoke range of plans). b.
This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Company name and Customer for the provisioning of IT services required to support and sustain the product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by the stakeholders.
https://www.webgrow.com.au/website-maintenance/service-level-agreement
Website maintenance and support services can help you make changes or add features to your existing website. Our service level agreement ensures your job is done within an agreed timeframe, providing you with a reliable website maintenance service. Contact us for …
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