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https://en.wikipedia.org/wiki/Technical_support
Tier II (or Level 2, abbreviated as T2 or L2) is a more in-depth technical support level than Tier I and therefore costs more as the technicians are more experienced and knowledgeable on a particular product or service. It is synonymous with level 2 support, support line 2, ...
https://en.wikipedia.org/wiki/Level_2
level 2 cache, a type of cache computer memory; Level 2, a level of automation in a self-driving car (see Autonomous car#Classification) A NASDAQ price quotation service; Level II, the full and raw dataset from the U.S. National Weather Service's WSR-88D weather radar; Level 2, one of the levels in system support; Biosafety level 2, a ...
https://en.wikipedia.org/wiki/Support_and_resistance
Support versus resistance. A support level is a level where the price tends to find support as it falls. This means that the price is more likely to "bounce" off this level rather than break through it. However, once the price has breached this level, by an amount exceeding some noise, it is likely to continue falling until meeting another support level.
https://en.wikipedia.org/wiki/Wikipedia_talk:Vital_articles/Level/2
Introduction. Since changes to this list may affect lower-level lists, discussions regarding its composition are best initiated at Wikipedia talk:Vital articles.. All discussions will remain open for a minimum of 15 days.. After 15 days any proposal may be closed as PASSED if a) at least five !votes have been cast in support, and b) at least two-thirds of the total !votes support the proposal.
https://en.wikipedia.org/wiki/Wikipedia_talk:Vital_articles/Level/2/Archive_2
Support at this level industry feels like a definition or overarching concept with not much meaning or substance. ... because Tool and Computer should be at Level 2. Wikipedia is browsed via a computer so this is a pretty vital article anyway. Swordman97 talk to me 01:15, 20 March 2019 (UTC) Discuss.
https://answers.microsoft.com/en-us/windows/forum/windows_10-start/calling-level-2-support/fb7e540e-13b3-4077-ac10-ff0854742d7e
Feb 27, 2016 · Contacting tec support is not the issue. Contacting someone after the level 2 rep who said the issue is fixed when in fact it is not fixed, is the issue. I spent 6 hours today trying to contact Level 2 support. When i fnally did i got the same answer it is fixed when they did nothing tfix the problem.
https://joehertvik.com/help-desk-definitions-level-1-level-2-level-3-support/
Level 0 support is performed without the aid of a Help Desk technician. Level 1 support – Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT applications support or ...
http://webgna.com/server-linux/help-desk-management-level-1-level-2-level-3-help-desk-support/
Jul 27, 2016 · Most ISPs only offer tier 1 support. Tier 2. Tier II (or Level 2, abbreviated as T2 or L2) is a more in-depth technical support level than Tier I and therefore costs more as the technicians are more experienced and knowledgeable on a particular product or service.
https://community.spiceworks.com/topic/430268-what-is-level-1-level2-level-3-support
Jan 13, 2014 · Usually these are the people that are going from some kind of script if you are calling into a large help desk or support. Level 2 usually is going a little 'farther'. This may even be the 'supervisor' you get passed to when you ask for a supervisor once you're fed up talking with a Level 1 support …
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