Find all needed information about 24x7 Problem Resolution Support. Below you can see links where you can find everything you want to know about 24x7 Problem Resolution Support.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · Your organization’s Software Assurance benefits administrator receives an Access ID after clicking “Activate” on the 24x7 benefit in the Volume Licensing Service Center (VLSC). If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hours before your 24x7 benefit can be used.
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will …
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
One of these beneftis is “24×7 Problem Resolution Support incidents”, which provide the user with the ability to call in for technical support on an issue. These are valuable and are worth upwards of $500 per incident. WHY or WHY NOT USE SAB 24×7 PROBLEM RESOLUTION SUPPORT (PRS) INCIDENTS
https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
To set up 24x7 Problem Resolution Support through the VLSC. Sign in to the VLSC. Select Software Assurance from the top menu. Select 24x7 Problem Resolution Support. This will take you to the Manage Software Assurance Benefits page. Select the LicenseID for which you want to manage 24x7 Problem Resolution Support. This will take you to the ...
https://social.technet.microsoft.com/Forums/itmanagement/en-US/23343628-0bac-4aa7-a2de-65602b6bf841/general-question-about-24x7-problem-resolution-support-phone
Microsoft sent me a SA Benefits at a glance and says I have: 27 - Total 24x7 Problem Resolution Support Does this mean I have support for: 27 issues (from end to end - until resolved)? 27 Hours? 27 Days? I can't seem to find a clear answer on what the total of 27 means for my support.
https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
Oct 14, 2010 · Just to clarify a bit, you can get 24x7 support as part of SA but you have to be spending a *lot* of money. Normally if you need to get support from MS for something it generally has to be a major problem, they aren't really there for day to day common problems, thats …
https://www.uk.insight.com/en-gb/myea/software-assurance-benefits/support
24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues.
https://www.microsoftvolumelicensing.com/Appendix.aspx
24x7 Problem Resolution Support. Customers (other than Academic Select License, Select Plus for Academic, Academic Open License, Campus and School Agreements and Open Value Subscription – Education Solutions customers) with SA coverage are eligible for 24x7 Problem Resolution Support.
https://licensingsavvy.wordpress.com/tag/24x7-problem-resolution-support/
May 12, 2012 · Posts about 24×7 Problem Resolution Support written by SMeacham. Microsoft 24×7 PRS or ” 24×7 Problem Resolution Support” is the support for Microsoft products thats included the in the purchase of Software Assurance for particular products.
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