Find all needed information about 24x7 Problem Resolution Support Benefit. Below you can see links where you can find everything you want to know about 24x7 Problem Resolution Support Benefit.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · Microsoft Software Assurance - Support Incident Submission. Content provided by Microsoft. Applies to ... (VLSC). If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hours before your 24x7 benefit can be used. ... Did this solve your problem? Yes No . Tell us what we can do to improve the ...
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
One of these beneftis is “24×7 Problem Resolution Support incidents”, which provide the user with the ability to call in for technical support on an issue. These are valuable and are worth upwards of $500 per incident. WHY or WHY NOT USE SAB 24×7 PROBLEM RESOLUTION SUPPORT (PRS) INCIDENTS
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will …
https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
This will take you to the Benefit Summary page. Select 24x7 Problem Resolution Support. On the next screen, review the Terms and Conditions, enter your name, and select I Accept. Set up a list of users approved to submit support incidents. Find the SA Access ID (located near the top of the 24x7 Problem Resolution Support Benefits Details page ...
https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
Oct 14, 2010 · Just to clarify a bit, you can get 24x7 support as part of SA but you have to be spending a *lot* of money. Normally if you need to get support from MS for something it generally has to be a major problem, they aren't really there for day to day common problems, thats …
https://www.uk.insight.com/en-gb/myea/software-assurance-benefits/support
Now with Premier Support, we spend that time to plan for the future." Carlos Alcantara, Specialist Manager, SERASA Experian. Use 24x7 Problem Resolution Support to: Make your IT department more productive; Reduce downtime and support costs; 24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week.
https://dk.insight.com/en-gb/myea/software-assurance-benefits/support
24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues. Before you use:
https://www.shi.com/CustomerServices/SHIMarketing.aspx?ContentID=87861
In order to receive support for the 24x7 Problem Resolution Support benefit, individuals must be listed as a point of contact in the Manage Users section of the benefit in the VLSC. They must also have the SA Access ID code which is a customer-specific ID, located in the VLSC. 8.
http://download.microsoft.com/download/5/c/7/5c727885-ec15-4920-818b-4d140ec6c38a/Software-Assurance-Program-Guide.pdf
Scenarios: plan Benefits Scenarios Planning Services Training Vouchers 24x7 Problem Resolution Support
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