Apple Customer Support Outsource

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Contact - Official Apple Support

    https://support.apple.com/contact
    Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.

Contact - How to Contact Us - Apple

    https://www.apple.com/contact/
    We aim to provide great customer service. For product inquiries, technical support, and legal questions, here are all the ways you can contact Apple.

Apple Outsourcing Tech Support MacRumors Forums

    https://forums.macrumors.com/threads/apple-outsourcing-tech-support.546955/
    Aug 20, 2008 · I wrote a letter to Steve Jobs that basically said that Apple's big thing was customer support. Apple is the highest rated computer company in customer support at 81% satisfaction (the next is Dell with only 56%). If Apple is going to have foriegn dumbos answer the call, satisfaction with plummet as will sales.

That One Thing That Makes Apple Successful (and It's Not ...

    http://transcosmos.co.uk/blog/apple-customer-service/
    Sep 30, 2014 · Apple Inc. has proven themselves game-changers, not only in technology, but also in customer service. Their customer service training may seem familiar and no different than what we already know. But what sets them apart is the internalization of their customer service core values by exceeding customer expectations, from its store structure to ...

Hold the Phone! Don't Outsource Customer Support Just Yet.

    https://www.entrepreneur.com/article/233485
    Apr 30, 2014 · Don't Outsource Customer Support Just Yet. Next Article ... Apple’s team shows what support can be. Each Apple employee is highly knowledgeable about the …

Apple’s secret weapon: Incredible customer service – BGR

    https://bgr.com/2015/05/26/apple-customer-service-genius-bar/
    In instances where the Geek Squad can’t get the job done, they’ll typically outsource it to a third party repair service. ... But Apple’s customer service was so smooth, the employees so ...

Out of India: Apple’s Outsourcing Woes - AppleMatters

    http://www.applematters.com/article/out-of-india-apples-outsourcing-woes/
    Jun 15, 2006 · Out of India: Apple’s Outsourcing Woes. ... is a premium consumer product company with expensive products and cannot afford to turn customers off due to inadequate customer support. While there is no evidence that Indian customer support is inferior to that of anywhere else in the world, the perception of an outsourced technical support is a ...

Contact Apple for support and service - Apple Support

    https://support.apple.com/en-us/HT201232
    In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back

This Is The Worst Customer Service Mistake You Can Make

    https://www.forbes.com/sites/brianscudamore/2016/08/16/this-is-the-worst-customer-service-mistake-you-can-make/
    Aug 16, 2016 · This Is The Worst Customer Service Mistake You Can Make . ... Apple outsources; ... we did outsource our customer service to a company in Atlantic Canada that …Author: Brian Scudamore

Outsourcing Customer Service May Be Penny Wise ... - Forbes

    https://www.forbes.com/sites/geristengel/2012/12/05/outsourcing-customer-service-may-be-penny-wise-and-pound-foolish/
    Dec 05, 2012 · Outsourcing Customer Service May Be Penny Wise and Pound Foolish ... Even though it would have been a whole lot cheaper to outsource customer service abroad or …



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