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https://www.socialmediatoday.com/content/apples-customer-service-secrets-revealed-apple
Jun 16, 2011 · Apparently Apple gives it's people clear guidelines on what to do, and how to do it, when it comes to dealing with customers For example, its "steps of service" are spelled out in the acronym APPLE: Approach customers with a personalized warm welcome; Probe politely to understand all the customer's needs
https://www.apple.com/jobs/us/teams/support-and-service.html
Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strategy, and Program Management. See available Online Support roles. Technical Support and Customer Support. Be the voice of Apple, helping customers with live support …
https://www.cnet.com/news/secrets-of-apples-customer-success/
Things like customer service, marketing, and making technology easier to understand for nontechnical people can make or break a customer's perception of a company. Apple's customer service, which ...
https://www.forbes.com/sites/jump/2012/11/12/take-a-lesson-from-apple-a-strategy-to-keep-customers-in-your-ecosystem/
Nov 12, 2012 · Take A Lesson from Apple: A Strategy to Keep Customers in Your Ecosystem . ... To grow music sales, Apple launched Ping, a social music service …Author: Jump Associates
https://www.inc.com/marli-guzzetta/apple-is-the-greatest-seduction-artist-of-the-21st-century.html
Jul 13, 2015 · The Strategy Apple Uses to Seduce Its Customers By humanizing its products, Apple is appealing to customers in a way that no tech company has before. By Marli Guzzetta Senior editor, Inc.
https://www.shopify.com/retail/119535811-the-apple-store-guide-to-insanely-great-customer-service
Apr 28, 2016 · Keeping all that in mind, more and more retailers are trying to figure out Apple's "secret sauce" when it comes to its retail experience, specifically when it comes to customer service, hoping to inspire the same degree of customer loyalty or "cult following" that Apple has.Author: Humayun Khan
https://www.forbes.com/sites/carminegallo/2015/04/10/how-the-apple-store-creates-irresistible-customer-experiences/
Apr 10, 2015 · How The Apple Store Creates Irresistible Customer Experiences ... Leadership Strategy ... it’s a red flag that the company doesn't understand customer service. In 2001 the Apple …
https://www.apple.com/contact/
Visit Apple Support Communities to get help and tips from fellow Apple customers. For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support. Lost or Stolen Apple Products. If you have lost or found an Apple product, contact your local law-enforcement ...
https://support.apple.com/contact
Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.
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