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https://searchitoperations.techtarget.com/tip/Application-support-best-practices-involve-all-teams
Jan 09, 2018 · Application support best practices come with their own set of rules. The support team must understand how the application is supposed to work for the customer -- how else will they know if something is a feature or a bug? Too often, technical people develop application support skills from a technical viewpoint, not a functional one.
https://aacc.hiretouch.com/position-details?jobID=407&job=application-development-and-support-team-leader
Oversee the Applications Development & Support (ADS) team responsible for development and support of key ERP systems with a focus on Student Information System. Ensure that the ADS team uses industry standard technology, methods, development, documentation, and testing to assure successful delivery of quality solutions.
https://www.ok.gov/cio/Customers/Service_Catalog/Application_Development/Application_Development_and_Support.html
The Application Development and Support service is a professional service that provides application development, maintenance and support services to state agencies.
https://www.techmahindra.com/industries/communication/application_development_and_management.aspx
The application may be custom-made or a commercial-off-the-shelf (COTS) based product. Application Maintenance – Changing or enhancing software to meet new business demands in the post-rollout phase of an application. Application Support – Providing first, second, third line and on-call support.
https://stackify.com/supporting-production-applications-devops-way/
Nov 05, 2014 · The key to supporting production applications is removing the bottlenecks and getting more people involved in application support. Operations needs to make sure that the development team has visibility of basic troubleshooting information …
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