Application Support Maturity Model

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Application management is evolving rapidly in response to ...

    https://deloittesa.files.wordpress.com/2010/09/the-deloitte-application-management-maturity-model.pdf
    The Deloitte Application Management Maturity Model provides a structured framework for identifying and evaluating opportunities for improvements in application management. The model was created, reviewed and refined by practitioners with extensive application management experience. How the Model is Used

Managed Services and the IT Support maturity model - HTL

    https://www.htl.london/white-paper/it-support-maturity-model
    Level 4 is the penultimate stage of the maturity model. In the context of IT support it represents a Managed Service. At this stage of maturity, IT support is a business process the true value of which is recognised by the business. Typical characteristics include:4.9/5(18)

Maturity model - Wikipedia

    https://en.wikipedia.org/wiki/Maturity_model
    Maturity is a measurement of the ability of an organization for continuous improvement in a particular discipline (as defined in O-ISM3 [dubious – discuss]). The higher the maturity, the higher will be the chances that incidents or errors will lead to improvements either in the quality or in the use of the resources of the discipline as implemented by the organization.

Capability Maturity Model - Wikipedia

    https://en.wikipedia.org/wiki/Capability_Maturity_Model
    The Capability Maturity Model (CMM) is a development model created after a study of data collected from organizations that contracted with the U.S. Department of Defense, who funded the research.The term "maturity" relates to the degree of formality and optimization of processes, from ad hoc practices, to formally defined steps, to managed result metrics, to active optimization of the processes.

(PDF) Metrics to Support IT Service Maturity Models - A ...

    https://www.researchgate.net/publication/272488165_Metrics_to_Support_IT_Service_Maturity_Models_-_A_Systematic_Mapping_Study
    Metrics to Support IT Service Maturity Models - A Systematic Mapping Study ... maturity model more suitable for micro, sm all and . ... gaps per month, application, configuration item; Number of ...



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