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https://downloads.avaya.com/css/P8/documents/100171235
Application Notes for Autonomy Qfiniti Observe with Avaya Proactive Contact 5.0.1 with PG230 – Issue 1.0 Abstract These Application Notes describe the configuration steps required for Autonomy Qfiniti Observe to interoperate with Avaya Proactive Contact 5.0.1 with PG230. Autonomy Qfiniti Observe is a call recording solution.
https://en.wikipedia.org/wiki/HP_Autonomy
HP Autonomy, previously Autonomy Corporation PLC, is a multinational enterprise software company founded in Cambridge, United Kingdom in 1996. Originally, Autonomy specialised in analysis of large scale unstructured "big data", becoming the UK's largest and most successful software business by 2010.Founded: June 1996; 23 years ago (as …
https://callcenterinfo.tmcnet.com/analysis/articles/20997-qfiniti-web-access-enhance-contact-center-now-available.htm
Feb 19, 2008 · Qfiniti Web Access provides an alternative for companies that need to expand the scope of the contact center and incorporate other business units into compliance or quality assurance management," said Scott Shute, CEO of Autonomy etalk, in a Tuesday statement.
https://www.business-software.com/product/autonomy-qfiniti/
HPAutonomy Qfiniti. HP Autonomy Qfiniti is a customer service software solution that helps you manage your agents and streamline phone operations. The program works across e-mail, phone and instant messaging systems to record all your customer interactions and monitor them for quality.
https://www.qpc.com/wp-content/uploads/2015/09/HP_Qfiniti_Observe.pdf
• Integration with HP’s Qfiniti ICE (Interaction Control Element) module for application- and field-based triggering (For more information, please refer to the HP Qfiniti ICE brochure.) Brochure HP Qfiniti Observe Key benefits • Offers integrated station-side, trunk-side, and selective recording technology managed from a single platform
https://www.ndm.net/archiving/pdf/Autonomy%20Qfiniti%20Assist%20-%20Datasheet.pdf
Autonomy Qfiniti Assist is installed quickly and easily, and connects to more than 400 . repositories. The Assist architecture seamlessly connects to Autonomy Qfiniti. Built on the Autonomy Intelligent Data Operating Layer (IDOL), this application is massively scalable and is language independent, providing global functionality.
http://www.smartcustomerservice.com/Articles/News-Briefs/HP-Autonomy-Launches-HP-Qfiniti-10-for-the-Contact-Center-92749.aspx
Oct 21, 2013 · HP Autonomy has released HP Qfiniti 10, the newest version of its contact center management solution, which offers expanded integration with the HP Intelligent Data Operating Layer (IDOL) and features two new modules designed to help companies increase productivity and revenue in the contact center.
https://www.ndm.net/autonomy/Marketing-Products/hp-qfiniti
HP Qfiniti 10 records all calls for compliance management, and you can selectively capture voice and desktop activity for quality assurance. Innovative built-in coaching, real-time assistance, evaluation, survey, and training modules help you ensure that your business delivers true quality performance.
https://www.qpc.com/wp-content/uploads/2015/09/HP_Qfiniti_ICE.pdf
Brochure HP Qfiniti ICE Manage regulatory and business processes intelligently ... • Support workforce management initiatives such as workforce optimization and employee productivity ... • Seamless integration with HP Autonomy Qfiniti modular product suite.
https://www.shouldiremoveit.com/Qfiniti-Client-101130-program.aspx
Should I remove Qfiniti Client by Autonomy plc? Functionality includes additional integrations with telephony platforms, improved quality monitoring and performance management, and thin client support, as well as ground breaking capabilities for workflow optimization, compliance and insider theft protection.4/5
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