Autosupport Mail To Failed Unknown User

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Cannot send AutoSupport e-mail, error message: Unknown User

    https://kb.netapp.com/app/answers/answer_view/a_id/1007092/~/cannot-send-autosupport-e-mail%2C-error-message%3A-unknown-user-
    Nov 28, 2017 · If a message is received stating "Unknown User" or "Unknown mailbox," the mailhost is attempting to deliver e-mail addresses to [email protected] to a local user on your own network, which is a indication that relaying is not configured properly, or your mailserver thinks netapp.com is a local domain. Contact your mail host vendor for assistance.

autosupport help (Unknown user) - NetApp Community

    https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/autosupport-help-Unknown-user/td-p/13151
    for the "unknown user" check the mail transport server (all if you have many) for mail forwarding and/or check if any firewall port 25tcp used for the outbound mail. The AutoSupportStatus OFF is because the filer can't send the asup to [email protected] .

Troubleshooting AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
    Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting rejected or failed SMTP attempts

    https://library.netapp.com/ecmdocs/ECMLP2429205/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting EMS events about rejected or failed SMTP ...

    https://library.netapp.com/ecmdocs/ECMP1636068/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting EMS events about rejected or failed SMTP ...

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured. About this task.

How to enable relaying for Exchange 2000, thereby ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
    Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected], the messages might still be sent to the user addresses, since they are internal to Exchange.

Troubleshooting AutoSupport when messages are not received

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
    initializing or collection-failed: Contact technical support because AutoSupport cannot generate the message. ignore, re-queued, or transmission failed: Check that destinations are correctly configured for SMTP, HTTP, or HTTPS because AutoSupport cannot deliver the message.

How to verify if the DD device is able to send autosupport ...

    https://community.emc.com/docs/DOC-38962
    Sep 18, 2014 · 1) To verify that autosupport (ASUP) is getting relayed by the exchange server: Check if ASUPs can be sent to a local email address, an email address on the same Mail Server. # autosupport send [internal-email-addr] Check that an ASUP can be sent to an email address outside the local mail server. # autosupport send [external email-addr]

Top Data ONTAP AutoSupport issues and solutions

    https://kb.netapp.com/app/answers/answer_view/a_id/1001067/~/top-data-ontap-autosupport-issues-and-solutions-
    Nov 27, 2018 · NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information …

Cannot send AutoSupport e-mail, error message: Unknown User

    https://kb.netapp.com/app/answers/answer_view/a_id/1007092/~/cannot-send-autosupport-e-mail%2C-error-message%3A-unknown-user-
    Nov 28, 2017 · If a message is received stating "Unknown User" or "Unknown mailbox," the mailhost is attempting to deliver e-mail addresses to [email protected] to a local user on your own network, which is a indication that relaying is not configured properly, or your mailserver thinks netapp.com is a local domain. Contact your mail host vendor for assistance.

Troubleshooting AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
    Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting Workflow: AutoSupport messages are not ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
    Nov 28, 2017 · Cause 3: SMTP mail hosts are not configured properly. How to determine if this is the cause. Run the following command in a clustershell: ::> system autosupport show -fields mail-hosts -node <node_name>. Replace the <node_name> with the name of the node. At least one mail host should be listed in the output.

autosupport help (Unknown user) - NetApp Community

    https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/autosupport-help-Unknown-user/td-p/13151
    for the "unknown user" check the mail transport server (all if you have many) for mail forwarding and/or check if any firewall port 25tcp used for the outbound mail. The AutoSupportStatus OFF is because the filer can't send the asup to [email protected] .

Troubleshooting rejected or failed SMTP attempts

    https://library.netapp.com/ecmdocs/ECMLP2429205/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

How to enable relaying for Exchange 2000, thereby ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
    Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected], the messages might still be sent to the user addresses, since they are internal to Exchange.

Troubleshooting EMS events about rejected or failed SMTP ...

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting AutoSupport when messages are not received

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
    initializing or collection-failed: Contact technical support because AutoSupport cannot generate the message. ignore, re-queued, or transmission failed: Check that destinations are correctly configured for SMTP, HTTP, or HTTPS because AutoSupport cannot deliver the message.

AutoSupport alerts now viewable in Active IQ

    https://kb.netapp.com/app/answers/answer_view/a_id/1000203/~/autosupport-alerts-now-viewable-in-active-iq-
    Nov 27, 2017 · AutoSupport created cases are being opened and auto-closed as a proactive measure, with no contact between the user and the NetApp Support Center. A significant number of cases every month are getting auto-closed within 23 hours, due to the lack of contact from the user.

How to verify if the DD device is able to send autosupport ...

    https://community.emc.com/docs/DOC-38962
    Sep 18, 2014 · 1) To verify that autosupport (ASUP) is getting relayed by the exchange server: Check if ASUPs can be sent to a local email address, an email address on the same Mail Server. # autosupport send [internal-email-addr] Check that an ASUP can be sent to an email address outside the local mail server. # autosupport send [external email-addr]

Cannot send AutoSupport e-mail, error message: Unknown User

    https://kb.netapp.com/app/answers/answer_view/a_id/1007092/~/cannot-send-autosupport-e-mail%2C-error-message%3A-unknown-user-
    Nov 28, 2017 · If a message is received stating "Unknown User" or "Unknown mailbox," the mailhost is attempting to deliver e-mail addresses to [email protected] to a local user on your own network, which is a indication that relaying is not configured properly, or your mailserver thinks netapp.com is a local domain. Contact your mail host vendor for ...

Troubleshooting Workflow: AutoSupport messages are not ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
    Nov 28, 2017 · system autosupport modify -node local -noteto [email protected], where [email protected] is replaced with a known working e-mail address that can be accessed from the mail hosts, by either support or user personnel. system node autosupport invoke -node * -type test -uri mailto:[email protected] "Did you see this"

Troubleshooting AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
    Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting rejected or failed SMTP attempts

    https://library.netapp.com/ecmdocs/ECMLP2429205/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    Troubleshooting rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Troubleshooting EMS events about rejected or failed SMTP ...

    https://library.netapp.com/ecmdocs/ECMP1636068/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

How to enable relaying for Exchange 2000, thereby ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
    Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected] , the messages might still be sent to the user addresses, since they are internal to Exchange.

Troubleshooting AutoSupport when messages are not received

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
    collection-failed: AutoSupport cannot create the AutoSupport content in the spool directory. You can view what AutoSupport is trying to collect by entering the system node autosupport history show -detail command. collection-in-progress: AutoSupport is collecting AutoSupport content.

Troubleshooting EMS events about rejected or failed SMTP ...

    https://library.netapp.com/ecmdocs/ECMP1155684/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
    If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.

Top Data ONTAP AutoSupport issues and solutions

    https://kb.netapp.com/app/answers/answer_view/a_id/1001067/~/top-data-ontap-autosupport-issues-and-solutions-
    Nov 27, 2018 · NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information …

autosupport help (Unknown user) - NetApp Community

    https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/autosupport-help-Unknown-user/td-p/13151
    for the "unknown user" check the mail transport server (all if you have many) for mail forwarding and/or check if any firewall port 25tcp used for the outbound mail. The AutoSupportStatus OFF is because the filer can't send the asup to [email protected] .

Postfix Configuration Parameters

    http://www.postfix.org/postconf.5.html
    Note: if you use this feature for accounts not in the UNIX password file, then you must specify "local_recipient_maps =" (i.e. empty) in the main.cf file, otherwise the Postfix SMTP server will reject mail for non-UNIX accounts with "User unknown in local recipient table". Examples:

User Guide for AsyncOS 12.1 for Cisco Email Security ...

    https://www.cisco.com/c/en/us/td/docs/security/esa/esa12-1/user_guide/b_ESA_Admin_Guide_12_1/b_ESA_Admin_Guide_12_1_chapter_0100010.html
    User Guide for AsyncOS 12.1 for Cisco Email Security Appliances - GD (General Deployment)-System Administration ... In the Mail Operations section, select the functions and/or listeners to suspend. If the appliance has multiple listeners, you can suspend email receiving on individual listeners. ... The sending of AutoSupport’s weekly status ...

2.5.2 NetApp FAS Series and V-Series Events

    https://software.fujitsu.com/jp/manual/manualfiles/m120006/b1fw5960/01enz203/b5960-00-02-05-02.html
    Autosupport cannot connect to host lavender (Unknown mhost) autosupport transmission. Information. The device trap message is output as is. Display example is as follows. System Notification mail sent. UPS power being supplied. Warning. The device trap message is output as is. Display example is as follows. Input power to UPS at 192.168.1.10 ...

2.7.2 Explanation of NR1000F/C Events

    https://software.fujitsu.com/jp/manual/manualfiles/M080051/J2X14340/04ENZ200/J4340-00-02-07-02.html
    The message contents may differ depending on the Data ONTAP(R) version and the event.

100 useful commands for NetApp Beginners (1 to 10) - Blogger

    https://sannasadmin.blogspot.com/2012/06/netapp-beginner-guide-has-details-about.html
    Jun 24, 2012 · 100 useful commands for NetApp Beginners (1 to 10) ... BMC has (1) user: naroot ASUP enabled: on ... If you need to remove only one mail id, use.. options autosupport.to <just mention only the e-mail you want to stay in separation of commas (,)

Netapp Hardware Interview Questions and Answers - Netapp ...

    https://netappnotesark.blogspot.com/2015/09/netapp-hardware-interview-questions-and.html
    * Netapp Hardware Interview questions and answers * 1. What is NVRAM..? Ans:-Non-volatile battery-backed memory (NVRAM) is used for write caching.2. Do you know how data is written to the disk in Netapp.? Please explain..?

Octopussy-Project/Octopussy - GitHub

    https://github.com/Octopussy-Project/Octopussy/blob/master/var/lib/octopussy/conf/services/NetApp_NetCache.xml
    Octopussy - Open Source Log Management Solution. Contribute to Octopussy-Project/Octopussy development by creating an account on GitHub.

SMTP Relay in Office 365 environment Part 3#4 - o365info.com

    https://o365info.com/smtp-relay-in-office-365-environment/
    This article describes how to set up a Simple Mail Transfer Protocol (SMTP) relay in Microsoft Office 365 environment (Exchange online). In this article, we will discuss the reason for using IIS SMTP relay configuration when using office 365 subscription, the required configuration and in the last part we will demonstrate how to troubleshoot common mail flow scenarios.

EMC Data Domain Operating System

    http://www.gurago.pl/DataDomainDocumentation/docu78746_Data-Domain-Operating-System-6.0-Administration-Guide.pdf
    EMC® Data Domain® Operating System Version 6.0 Administration Guide 302-003-094 REV. 02

Security Hardening Guide for NetApp ONTAP 9

    https://www.readkong.com/page/security-hardening-guide-for-netapp-ontap-9-4764580
    Technical Report Security Hardening Guide for NetApp ONTAP 9 Guidelines for Secure Deployment of ONTAP 9 Product Security Team, NetApp July 2019 TR-4569 Abstract This technical report provides guidance and configuration settings for NetApp® ONTAP® 9 to help organizations to meet prescribed security objectives for information system confidentiality, …

NetApp: The Global Leader In Hybrid Cloud Data Services

    https://www.netapp.com/us/index.aspx
    NetApp uses cookies and similar technologies to improve and customize your online experience. By continuing to use this site, you consent to our use of cookies, as described in our Cookie Policy. What if I don't like cookies?

Restore e-mails not working - Firetrust Support Forums

    https://forum.firetrust.com/viewtopic.php?t=25143
    Jul 09, 2018 · OK thanks. The logs didn't come through, but that's expected as the sending system is the same as restoring an email So instead, can you go into Help >> User Files >> there will be a file in there called autosupport.eml >> if you can email me that file to [email protected] Thanks

User Guide for Management Console for Cisco Cloud Email ...

    https://www.cisco.com/c/en/us/td/docs/security/ces/user_guide/sma_user_guide_11-4/b_SMA_Admin_Guide_11_4/b_NGSMA_Admin_Guide_chapter_01011.html
    Mar 29, 2018 · This feature, called ‘AutoSupport’, is a useful way to allow Customer Support to be proactive in supporting your needs. AutoSupport also sends weekly reports noting the uptime of the system, the output of the status command, and the AsyncOS version used.

Tech-eye-Tech: Netapp "OPTIONS" command

    https://nayabrasools.blogspot.com/2013/08/netapp-options-command_9445.html
    Aug 14, 2013 · Enables/disables the autosupport notification features (see na_autosupport(8)). The default is on to cause autosupport notifications to be sent. This option will override the autosupport.support.enable option. autosupport.from Defines the user to be designated as the sender of the notification. The default is [email protected].



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