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https://iwantitnow.walkme.com/understanding-the-potential-bias-in-customer-service/
Mar 11, 2014 · When it comes to bias, there is no good type anywhere and noticing the potential bias in the customer services department is quite crucial. While most people understand what bias is, not a lot of people take their time in addressing it as a major issue that could affect the effectiveness of customer service. Bias...
http://www.bias-inc.com/support/
Click here to email a technical support specialist regarding BIAS products or if you need help registering your software.; Contact a technical support specialist by phone at 707-782-1865. Telephone and technical support charges may apply. To read the BIAS technical support policy, click here. Send a fax to a technical support specialist at 707-782-1874.
https://www.bias.net/service/it-support/
Why Bias? The best service. We are not only committed to providing the very best service, but we also know that good support is not only quick and reliable support, but also pro-active support. If we do our job really, really well, no-one knows we have done anything at all… Innovation. IT is a business which requires us to keep up to date.
https://righttracklearning.com/unconscious-bias-in-customer-service/
May 12, 2015 · Customer dissatisfaction can be rife, if one customer group gets preferential treatment over another group, which can often be the case when dealing with complaints. Dissatisfaction and Unconscious Bias in Customer Service. When making similar complaints, different customers may receive dissimilar treatment.
https://customersthatstick.com/blog/customer-service-techniques/negativity-bias-and-customer-service/
Negativity Bias and Customer Service. November 3, 2015 / By Adam Toporek 1 Share. Unfortunately, for those working in customer experience and customer service, human beings are inherently biased towards negative information. It is why the local news is known for “if it bleeds, it leads” and for promoting stories with headlines such as “is ...
https://katenasser.com/stellar-customer-experience-unconscious-implicit-bias-ruining/
Stellar Customer Experience: A Story of Unconscious Bias Ruining Service. As leaders focus more on stellar customer experience, they may be overlooking a hidden factor that can ruin it — unconscious bias.
https://help.positivegrid.com/hc/en-us
the Official Support Center of Positive Grid. Positive Grid 3773 Howard Hughes Pkwy South Tower, Suite 500 Las Vegas, NV 89169
https://www.talkbass.com/threads/positive-grid-non-existent-customer-service.1333057/
Apr 05, 2018 · I was gonna post a review of my positive grid bias head and I spotted this post. I had heard the same concerns over the positive grid customer service on guitar forums but they mostly seemed like app users that were upset about changing functionality after the hardware hit the street.
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