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https://www.monster.com/career-advice/article/switch-your-it-specialty
Far from it. Changing IT career tracks -- technical support to programming or programming to network administration, for instance -- is often much more work than many techies realize.
https://www.careershifters.org/expert-advice/how-to-change-career-when-you-have-no-idea-what-youre-doing
Think of your career change as an expedition, not a day-trip. If you were climbing to the base camp of Mount Everest, it's possible you could do it by yourself, but it's highly likely you'd want to go with others – peers, a guide, a support team. It makes the journey safer, faster and, heck, a …
https://insights.dice.com/2012/04/13/tech-support-career/
Apr 13, 2012 · Point of my post is now that I’m older, mid-late 30’s, and looking for a job/career change, I’M STUCK IN SUPPORT. I’ve gotten interviews for non-support jobs, yes, I have transferable skills, but that doesn’t supersede someone that’s younger and has already been doing the job.
https://www.how-to-change-careers.com/job-descriptions/support-worker/
Career progression. Professional development courses and qualifications may be necessary to progress, especially into managerial positions. It is also likely that as a support worker, the level of education and qualification can influence the rates of pay. As a support worker, there are several routes into which to progress.
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