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https://answers.sap.com/questions/9221542/configuration-steps-for-creating-support-message-i.html
Hi gurus My task is to create a support message in ECC IDES and it will store on SOLMAN IDES. Will anyone explain me wat are all the basic steps needed in configuration to create support message in ECC 6.0 IDES I tried to create a support message in
https://answers.sap.com/questions/7055222/how-to-create-a-new-%27-support-team-%27-in-solution-m.html
Feb 23, 2010 · I havn't performed anything with Tcode PPOMA_CRM yet , currently what I'm able to do is Creating the support message from sattelite system and Assign the message to Message processor in solution manager . But now I would like to ceate a support teams for different areas where multiple message processor include in it . Best regards. Vivek
https://www.tutorialspoint.com/sap_solman/sap_solman_service_desk.htm
When you create a Support message, it is directly assigned to the Solution Manager Service Desk. The screenshot shows the Service Desk homepage. Step 2 − Enter short text and message description and click the Submit button. You will get a prompt- message XXXXX successfully created in support Desk ...
https://blogs.sap.com/2007/09/18/sending-e-mail-from-support-message/
Sep 18, 2007 · Example 2: Send a mail to message processor. Valid for Solution Manager 4.0, screens taken from a Solution Manager 4.0 stack 9 (note 1011376 applied). In this case we will create an action that send an email to the message processor when he is assigned in the support desk message.
https://www.tutorialspoint.com/sap_solman/sap_solman_quick_guide.htm
SAP Solution Manager is a platform to manage life cycle of your SAP solution in a distributed environment. Latest version of SAP Solution Manager is SAP Solman 7.2. This version was made available since H1/2016. Previous SAP Solution Manager 7.1 support Package Stack 14 was released in October 2015 ...
http://wiki.scn.sap.com/wiki/display/SM/How+to+configure+SAP+Solution+Manager+Incident+Management+with+SOLMAN_SETUP
Finally, you already scheduled the job REFRESH_ADMIN_DATA_FROM_SUPPORT during the Basic Setup of your Solution Manager system. As a result, it will create all systems of the customer number that are known at SAP in the Solution Manager LMDB. Details about the installation information will be filled in the maintenance view V_AIINSNRS.
https://wiki.scn.sap.com/wiki/display/SM/E-Mail+functionality+in+SAP+Solution+Manager+7.1
May 31, 2019 · (more details in SCN document Incident Management: Support team determination in Solution Manager 7.1 document) There are special PPF action <Action_Profile_Name>_MAIL_FORM, E-Mail to Reporter with Mail Form, to automatically send an email with CRM mail form if message status is set to Customer Action or Proposed Solution .
https://www.guru99.com/overview-of-sap-solution-manager.html
Jan 13, 2020 · What is SAP Solution Manager? SAP Solution Manager(SolMan) is a module of SAP that provides functionalities like integrated content, methodologies, tools etc. to implement, operate, monitor and support an enterprise’s SAP solution. SAP solution manager manages the SAP and Non-SAP solutions in the IT landscapes of an organization.
https://support.sap.com/en/alm/solution-manager.html
SAP Solution Manager 7.2 covers the complete application lifecycle of your IT solution running on premise, hybrid or in the cloud. The modern and intelligent IT management platform empowers your IT organization for the future of business. With this highly integrated solution you can implement, maintain, run, and adopt all enterprise solutions – even non-SAP software – while …
https://wiki.scn.sap.com/wiki/display/SM/How+to+configure+SAP+Solution+Manager+Incident+Management+with+SOLMAN_SETUP
Dec 23, 2016 · How to configure SAP Solution Manager Incident Management with SOLMAN_SETUP ... connections from the managed system to the Solman system if incidents can be created in the managed system via Help-> Create Support Message. Also in the managed systems in SM 30, view BCOS_CUST, make the following settings for application …
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