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http://www.businessdictionary.com/definition/software-support.html
Definition of software support: After-sales service provided by a software publisher or vendor in solving software conflicts and usability problems, and in supplying updates and patches for bugs and security holes in the program.
https://www.techopedia.com/definition/9675/technical-support-tech-support
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products. Technical support services usually provide users with help in solving...
https://whatis.techtarget.com/definition/support
support: 1) In information technology, support refers to functionality that is provided between or among products, programs, devices, modes, or accessories. For example, if you purchase a graphics program that allows for the inclusion of text inserts, audio, and full-motion video clips, you can create multimedia presentations. This program can ...
https://ictintegration.weebly.com/maintenance-and-support-definition.html
technology integration support for administrative applications, usually conducted through specialized consultants or software/systems vendors. As with maintenance, support can be delivered through a variety of mechanisms, including in-house technology specialists, external volunteers, or …
https://searchcustomerexperience.techtarget.com/definition/level-of-support-support-level
Mar 01, 2007 · Customer service and support (CSS) is the part of a company's customer relationship management (CRM) department that interacts ... See complete definition. mystery shopping software. Mystery shopping software is a type of ERP tool that helps organizations manage and observe all components of a mystery shopping ...
https://www.techopedia.com/definition/25809/support-level
Technical support includes services that provide assistance for any technology product, ranging from televisions, mobile phones and electronic devices to software products and mechanical goods. For efficiency, technical support is divided into different levels. The …
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