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https://en.wikipedia.org/wiki/Product_Support_Services
Product Support Services, more commonly referred to as PSS, is the Microsoft business unit with primary responsibility for responding to end-user and partner requests for assistance with the company's products and services.
https://en.wikipedia.org/wiki/Product_support
Product support is a service provided by many vendors of various products, primarily electronics, that provides the end-user with a resource for information regarding the product, and help if the product should malfunction. Product-support information can be found in most manuals for products via a phone number, web site address, or physical location.
https://dictionary.cambridge.org/us/dictionary/english/product-support
product support. noun [ U ] uk us COMMERCE, MARKETING. › a service provided by companies that sell technical products, giving help to customers if they have problems: Your role will be to provide product support for customers who call our technical helpline.
https://simplicable.com/new/product-as-a-service
Oct 30, 2016 · Product-as-a-Service is a business model that provides a service in areas that were traditionally sold as products. A service model provides ongoing interaction with customers including support. Services may also offer the ability to exchange a product …
https://hbr.org/1983/11/good-product-support-is-smart-marketing
Product support can be as simple as a set of instructions and a throwaway wrench that comes with an assemble-it-yourself child’s bicycle or as complicated as warranty programs, service contracts, parts depots, and equipment on loan to replace a defective machine while it is being repaired.
http://www.businessdictionary.com/definition/support-service.html
Definition of support service: Activity or function required for successful completion of a process, program, or project.
https://www.slideshare.net/golujain/product-support-services
May 24, 2015 · Product support services 1. product support services One good marketing strategy for your business is to put up a product support for your customers. Customer interaction is needed in marketing and promoting sales. You know how important they are in keeping a business.
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