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https://www.dell.com/community/Customer-Care/Bad-Support/td-p/7433930
I Am a loyal Dell customer but I am tired of getting the run-around and no one being able to tell me the truth. I was also told they customized me a laptop that has a parts shortage which no one has warned me until Today. ... Customer Support- Bad Enough to Lose a Customer. Why Dell’s customer support is so bad. UPDATE: XPS 15-9575, returned ...
https://www.dell.com/community/tag/Bad%20Customer%20Support/tg-p/board-id/Customer-Care
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https://www.cnet.com/news/from-dell-hell-to-genius-bar-a-customer-service-journey/
From Dell hell to Genius Bar: A customer service journey. ... More calls and e-mails followed: repair dispatch, tech support in India, and then Dell's social media team (I had gotten vocal on ...
https://gethuman.com/phone-number/Dell-Tech-Support
The best Dell - Tech Support phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Dell - Tech Support rep, reminders when the call center opens, tips and shortcuts from other Dell - …
https://www.reviews.io/company-reviews/store/dell
Dell Reviews 1.26 Rating 409 Reviews 5 % ... One single email, just saying: "No customer response." I call them, first customer support asking the same questions and unable to help. Transfers me to billing, asks me the same "name, phone, etc" questions but they are too incompetent and transfer me to the order department saying they will replace ...1.3/5(403)
https://www.trustpilot.com/review/www.dell.com
Purchased a dell monitor and 3 months out of warranty it quits. It won't work at all. I called customer support and I talked to 6 people, they kept transferring me to some other department. Finally I hung up; when the last person who I specifically asked for them not to transfer me did just that....on hold again.
https://answers.yahoo.com/question/index?qid=20091130122118AAxkDXY
Nov 30, 2009 · Why does Dell suck so bad? Here is the problem with Dell..me...I am dumb enough to keep buying laptops that don't work because they are a semi-reasonable price...well no more. ... The Dell customer support lady told me my brand new computer purchased from OFFICE DEPOT IN SHERMAN TX was already purchased last year in …
https://www.trustpilot.com/review/www.dell.co.uk
Dell's "Customer Service" is absolutely appalling so you really should avoid them completely. A product which has a high potential to develop a fault should have an excellent customer service team behind it. Shamefully Dell has decided this isn't important and has outsourced it's support team and now provide extremely poor levels of support.
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