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https://techspective.net/2017/09/08/dell-premium-support-plus-premium-support-makes-sense-pcs/
Sep 08, 2017 · Dell Premium Support Plus. Well things have come a long way in terms of process since then. This support offering only applies to Dell’s Inspiron, XPS, and Alienware premium platforms. If this were another company we might call it “White Glove” support.Author: Rob Enderle
https://www.dell.com/en-us/shop/supportservicesforhome/cp/supportservicesforhome
Count on real-fast, real-time, real-person support 24x7. With Dell Premium Support, our experts will actually contact you if they detect an issue. SupportAssist * technology allows our dedicated team of experts to resolve issues quickly to get you on your way. And, if we are unable to solve your issue remotely, we’ll send a Dell technician to ...
https://www.dell.com/learn/uk/en/ukepp2s/services/premium-support-uk
With Dell Premium Support, our experts will actually contact you if they detect an issue. SupportAssist * technology allows our dedicated team of experts to resolve issues quickly to get you on your way. And, if we are unable to solve your issue remotely, we’ll send a Dell technician to your location.
https://www.forbes.com/sites/maribellopez/2017/09/06/dells-premium-support-plus-brings-automated-support-to-consumer-pcs/
Sep 06, 2017 · Dell has decided to add up the ante in the consumer market with a new top-tier of support called Dell Premium Support Plus. It offers 24x7 phone …
https://blog.dell.com/en-us/dell-premium-support-hassle-free-tech-support-on-your-terms/
May 03, 2016 · With Premium Support enabled by SupportAssist, customers spend up to 86 percent fewer minutes on the phone with technical support and take up to 59 percent fewer steps in the support process compared to Dell’s basic hardware support. This returns valuable time to your day so you can focus on other important matters.
https://www.cnet.com/forums/discussions/dell-premium-service-512599/
Jan 04, 2011 · I purchased a Dell Studio XPS 8100 with a 3 year Premium Service Contract, which is supposed to have 1)North American Phone Support. 2)Preferred Technician Access.
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