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https://support.hypercare.com/
Getting Started on Hypercare. J . 7 articles in this collection Written by Albert Tai, Bobbette Bennett, and Joe Choi. Trouble Shooting. Find solutions to problems. 1 article in this collection Written by Albert Tai. Sending and Receiving Messages. Guidance on messaging on Hypercare. J .
http://hypercaresupport.com/
https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
Jan 12, 2017 · Post Implementation Support is a lot broader than organizations generally realize and contain gaps that most are unaware of. Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation” 2.
https://www.anaplan.com/legal/HyperCare-Support/
HyperCare Anaplan HyperCare packages take our standard platform support to the next level. Learn More HyperCare Program Benefit/Service Descriptions: HyperCare Support consists of the following: First response time. The Tier of HyperCare will dictate the Response Time and Resolution Time. Anaplan will make commercially reasonable efforts to resolve cases as…
https://www.onesourcevirtual.com/resources/blogs/hr-outsourcing/hypercare-support-the-secret-to-a-smooth-landing.html
Hypercare is a form of post-deployment support lasting for a predetermined period of time, and it’s the second topic in our eight-part AMS blog series that started with release management. Hypercare Is Customer-centered Support During A Critical Period In The Project Lifecycle
http://blog.upgrade.umn.edu/2014/01/what-is-hypercare-and-why-should-you.html
Jan 22, 2014 · What is hypercare and why should you care? ESUP is starting to plan for end-user support post-go live. The stabilization period after a system launch is often referred to as ‘hypercare’. It focuses on customer support, data integrity, and system stability. The ESUP hypercare effort will leverage the knowledge and experience of each ESUP ...
https://success.coupa.com/Implement/Overview/04_Deploy/4.4_Establish_Hypercare_Plan
Hypercare period allows for a smooth period of transition from implementation resources leading the project to support resources who will be supporting and assuring customer success going forward. Implementation resources work closely with customer to track and …
https://www.snp-poland.com/en/better-business/case-studies/hypercare-support-after-sap-upgrade/
Hypercare Support – even better care. To meet the customer’s needs, SNP offered Hypercare Support, a service consisting in providing 24/7 support for the BASIS and ABAP modules by the SNP Outsourcing Center in case of business interruptions after the completion of the project. The key aspect of this service is the provision of care by ...
https://www.gartner.com/en/documents/3178218/how-to-plan-your-erp-project-s-go-live-hypercare-and-sta
Dec 15, 2015 · Well-run ERP projects have a carefully selected implementation approach and "go live" date to minimize business disruption. ERP leaders should adopt three best practices to plan a managed business ramp-down and ramp-up, a "hypercare" phase, and finally a period of stabilization.
https://systemsplusgroup.blogspot.com/2014/07/hypercare-support.html
Jul 02, 2014 · The main purpose of the hypercare period is to closely monitor customer service, data Integrity and the smooth functioning of the implemented application. The thumb rule is that when hypercare support ends, the system is stable and can be release to more end users with the usual support activities continuing.
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