Ibm Support Pmr

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Service requests and PMRs - ibm.com

    https://www.ibm.com/support/servicerequest/Home.action
    Lenovo PC support site Toshiba Global Commerce Solutions support site The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online.

IBM Support

    https://www.ibm.com/support/home/entry/portal/support
    IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.

IBM Submit an IBM service request through the phone

    http://www-01.ibm.com/support/docview.wss?uid=swg21469545
    Contacting IBM Phone Support To contact IBM Support via phone, you will need your IBM Customer Number. For US Customers, contact the IBM Support at 1-800-IBM-SERV (1-800-426-7378) To contact about IBM ILOG products, Press 2 - All other business products and solutions ; Press 2 - Assistance with Software ; Press 1 - New Service Request

How to upload files to attach to a PMR for IBM Support ...

    https://developer.ibm.com/answers/questions/176682/how-to-upload-files-to-attach-to-a-pmr-for-ibm-sup/
    Feb 19, 2015 · IBM uses a server called "ECUREP" to receive customer files. Once received, an entry will be automatically entered into the case, noting the documentation is available for review by IBM Support …

IBM Support: Fix Central

    https://www-945.ibm.com/support/fixcentral/aix/pmrRequest
    IBM Support, Fix Central ... Registering will identify your IBM ID as a support contact for the customer number or the machine details you provided. Once entitlement is confirmed, downloads entitled under the applicable support agreement will be provided. Register.

IBM Structure of DSNX881I Messages

    https://www-01.ibm.com/support/docview.wss?uid=swg27037905
    Accelerator support model . IBM DB2 Analytics Accelerator is a solution that consists of various hardware and software components. Each of these components might issue a DSNX881I message. If the message indicates a hardware or software problem, open a problem management record (PMR) with component ID (CompID) 5697AQT00.

IBM Support: Fix Central - Please wait, Select fixes

    https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%2FInformation%20Management&product=ibm/Information+Management/IBM+Data+Server+Client+Packages&release=10.5.*&platform=All&function=fixId&fixids=*jdbc*FP010&includeSupersedes=0
    The Fix Central application is identifying the fixes you selected. When your order is ready, the results will be displayed.

myibm.ibm.com

    https://myibm.ibm.com/mymga/sps/oidc/rp/MyOIDCRP/kickoff/IBMid
    myibm.ibm.com

IBM System i Support: IBM Service Request

    https://www-912.ibm.com/supporthome.nsf/document/32244842
    IBM Service Request Software support resources Review the basic Software support options available for you such as access to the Software Knowledge Base to find the latest system service information or select, order, and download PTFs through Fix Central or Electronic Customer Support.

IBM Service Request Help - United States

    https://www-946.ibm.com/sr/help/access_level.html
    IBM Service Request User Access Levels. There are three access levels for the Service Request application. The following table contains general guidelines for the access levels in SR. All SR functions not listed in the table are the same regardless of access level. Some function will be limited by the type of support offering you have.



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