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https://www.dell.com/downloads/global/services/prosupport/en/mission_critical_prosupport.pdf
Dell ProSupport Mission Critical Option is only available for purchase along with a Dell ProSupport service model. SHIFT YOUR IT RESOURCES FROM MAINTENANCE TO MOMENTUM 0 MINUTES 15 MINUTES 30 MINUTES 45 MINUTES 1 HOUR Escalation Management is engaged. Situation is declared critical. Customer Contacts Dell Within 15 minutes, a senior analyst ...
https://www.dell.com/downloads/ap/services/Dell_ProSupport_for_IT.pdf
Emergency Dispatch for Mission Critical Severity Level 1 issues: Supported Products with both a Dell ProSupport for IT and Dell ProSupport Mission Critical contract with 2-hour or 4-hour on-site response will have an on-site technician dispatched, if necessary, in parallel with telephone-based troubleshooting.
https://dell.ict-hardware.com/product/dell-1y-basic-nbd-5y-prosupport-4h-mc-2/?add-to-cart=18568
Unplanned downtime is lost productivity; and quite often, lost revenue. To reduce recovery time from days to hours, Dell offers an enhanced Mission Critical option with Dell ProSupport. Mission Critical is Dell's most rapid resolution option, allowing customers to choose from 2, 4, or 8-hour onsite parts and/or labor. Dell's proven and reliable Critical Situation process will get customers ...
https://usa.ingrammicro.com/_layouts/CommerceServer/IM/ProductDetails.aspx?id=4A2237
Home> Products & Services > services/warranties > warranties > 1YR PARTS ONLY TO 3YR PROSUP PLUS MISSION CRITICAL 4HR FORCE10 Email Print ... Dell ProSupport Plus - 3 Year - Warranty - 24 x 7 x 4 Hour - On-site - Maintenance - Parts and Labor - Electronic, Physical Service PLUS MISSION CRITICAL 4HR FORCE10 ... 1 Year Parts Only Provided Support:
https://www.dellemc.com/en-au/collaterals/unauth/brochures/services/prosupport_enterprise_suite_brochure.pdf
ProSupport Plus* proactively improves the performance and stability of your critical systems through automated support, analytics and the right expertise for your organization. ProSupport Plus not only gets you back up and running quickly, but also helps you get ahead of problems before they happen. You’ll have the freedom to
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Dell EMC ProSupport Enterprise Suite professional IT support helps reduce IT complexity and control costs. ... Transform your mission-critical applications with enterprise-class cloud and services. ... Emerging Technologies. Evolve your data with Edge, 5G, AI and IoT to become a digital business that has the power to enhance human progress. ...
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