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https://www.gatewaytechnolabs.com/blog/2017/11/why-kanban-model-is-best-for-support-and-maintenance-projects/
Why Kanban Model is Best for Support and Maintenance Projects Kanban methodology for project management is not a new phenomenon. It harks back to 1940 when a Toyota engineer had invented it for streamlining the manufacturing process by weeding out inefficiencies.
https://agilegnostic.wordpress.com/2015/09/13/lean-kanban-methodology-to-application-support-and-maintenance/
Sep 13, 2015 · Practicing Lean Kanban for Application Support and Maintenance does not require heavy investment. Starting with current process alignment to Lean Kanban principles and practices, cultural shifts at both customer and servicing organizations; it can be implemented without much hiccups.Author: Vikash Karuna
https://blog.kerika.com/is-kanban-a-better-way-to-manage-supportmaintenance-work-than-scrum/
Jul 07, 2014 · Also, this arrangement gives us flexibility to move from Kanban to Scrum and back: for example, if a support/maintenance card that originally landed on a Kanban board is later deemed to be significant enough to handle as part of product development, we can just cut-and-paste that card from the Kanban board to the Scum Board, and Kerika brings along all the content, history, attachments, chat, …
https://www.scrum.org/forum/scrum-forum/14150/scrum-or-kanban-or-scrumban-maintenance-and-production-support
Dec 11, 2019 · For Kanban, how would you recommend setting the WIP when there are both Maintenance items and Production Support items (more critical) coming in …
https://blog.learningtree.com/kanban-the-quiet-revolution-in-managing-software-maintenance/
Using Kanban to improve throughput in software maintenance requires only two things: Identifying the part of the process that controls how much work can be done (usually, that turns out to be the developers) Ensuring that other parts of the process keep that …
https://kanbanize.com/blog/kanban-for-support-teams/
Support Kanban Board Structures. Support is a business function that may be structured in many different ways depending on the size of a company, its complexity and so on. This way, in the following paragraphs, I tried to highlight some of the most popular scenarios of Kanban boards for production support teams. Enjoy! First Level of Support Board
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