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https://www.forbes.com/sites/micahsolomon/2018/02/17/customer-service-is-the-new-marketing/
Feb 17, 2018 · Customer service is the new marketing. This statement may sound suspect coming from me, a customer service consultant; it sounds like an example of “when you have a …Author: Micah Solomon
https://www.thebalancesmb.com/what-role-does-customer-service-play-in-marketing-2296007
Apr 24, 2019 · Your marketing got your customers in the door, but did your service keep them there? Did it create loyalty and dedication to do business with you on an ongoing basis? Customer service is really the simplest component in this equation. It doesn't cost a lot of money. It stems from basic interpersonal skills. Be kind. Be attentive.
https://masterful-marketing.com/customer-service-marketing-factor/
Sep 05, 2012 · Customer service is more important to your marketing strategy today than many business owners realize. Because of brand exposure via social media, marketing needs to be concerned with the entire customer experience. Companies that provide excellent customer service strengthen their marketing by simplifying the task of tracking and managing the perception of your brand.
https://docs.servicenow.com/bundle/kingston-service-management-for-the-enterprise/page/product/planning-and-policy/concept/c_MarketingServiceManagement.html
Marketing Service Management installation reference. The Marketing Service Management plugin installs several types of components in support of the marketing service management process. Domain separation and Marketing Service Management. This is an overview of domain separation in Marketing Service Management.
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