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https://www.techopedia.com/definition/4217/after-sales-support
After-sales support is a service that is provided after merchandise or services have been sold. Most after-sales support involves a guarantee, warranty, upgrade or repair service. Some of the after sales customer supports includes an ongoing relationship with the original equipment manufacturer (OEM) throughout the life cycle of the product or ...
https://www.upspostsaleslogistics.com/cfw/
In today's complex marketplace, the post-sales supply chain is no longer an afterthought. Reliable post-sales support is essential to satisfying your customers and sustaining a competitive advantage. It requires specialized expertise and technology that may be difficult to achieve on your own.
https://www.slideshare.net/dialogue-marketing/pre-and-post-sales-v2
Dec 20, 2012 · Pre-sales and post-sales support can be provided to customers on a wide range of communication channels including call centers, social media outlets, virtual customer service, mobile apps, etc. 3. Five Ways Pre-Sales Support Increases Sales During the Holiday Season 4. Pre-sales support is all about reassurance.
http://www.silota.com/saas-success/post-sales-process-checklist/
A lot of SaaS companies out there focus on the “Software” component and under-invest on the “Service” component. A powerful post-sales process that sets your customer up for success long-term is necessary to drive down customer churn. Closed-Won is the first step. The clock starts ticking the minute the sales rep closes the deal.
https://www.postprocess.com/channel-partners/
Check out PostProcess Technologies' channel partners in the U.S. For sales, service, and support of our automated & intelligent 3D post-printing systems.
https://www.managementstudyguide.com/after-sales-service.htm
After sales service plays a pivotal role in strengthening the bond between the organization and customers. After Sales Service Techniques. Sales Professionals need to stay in touch with the customers even after the deal. Never ignore their calls. Call them once in a while to exchange pleasantries. Give them the necessary support. Help them ...
https://www.indeed.com/hire/job-description/sales-support-specialist
A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently. They also identify and create lists of potential clients while maintaining databases of sales.
https://resources.workable.com/sales-support-specialist-job-description
Sales Support Specialist job description. This Sales Support Specialist job description template lists core responsibilities and requirements for your sales support executive position. It’s easy to customize to meet your specific requirements. Similar job titles include Support Specialist, Customer Support Specialist. Post now on job boards.
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