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https://community.arubanetworks.com/t5/Controller-Based-WLANs/How-to-collect-AP-tech-support-logs-from-the-controller-as-a/ta-p/260795
Q: How to collect AP tech-support logs from the controller as a file? A: To generate the AP tech-support log as a file on the controller: # show ap tech-support ap-name <AP-NAME> <AP-NAME-Techsupport.log> Then to copy the file from the controller to a TFTP server: # copy flash: <AP …
https://www.arubanetworks.com/techdocs/Instant_40_Mobile/Advanced/Content/CLI_commands/show%20tech%20support.htm
show tech-support. show tech-support. Description. This command displays the complete IAP information and the associated configuration details, which can be used by the technical support representatives for debugging.. Usage Guidelines. Use this command to view and analyze IAP configuration details for debugging any AP related issues.. Command History
https://community.arubanetworks.com/t5/Controller-Based-WLANs/How-do-I-generate-logs-tar-with-tech-support-information/ta-p/178198
Product and Software: This article applies to ArubaOS 3.x and later. To generate "logs.tar" along with "tech-support" information on the controller for TAC analysis, follow these steps from the CLI or WebUI. From CLI To save a snapshot of the logs into flash: tar logs tech-support To copy ...
https://www.amazon.com/gp/help/customer/display.html?nodeId=201399130
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https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-Collect-a-Tech-Support-file-from-WiNG-Wireless-Controllers-and-or-Access-Points
After tech-support has been exported, ensure the file has been created correctly by exstracing or test archive the content, then, please make sure to archiver/unarchiver the file using a application (ex. 7zip) prior sending the file to the GTAC.
https://community.cisco.com/t5/%E3%83%8D%E3%83%83%E3%83%88%E3%83%AF%E3%83%BC%E3%82%AF%E3%82%A4%E3%83%B3%E3%83%95%E3%83%A9%E3%82%B9%E3%83%88%E3%83%A9%E3%82%AF%E3%83%81%E3%83%A3-sr-%E3%82%B3%E3%83%AC%E3%82%AF%E3%82%B7%E3%83%A7%E3%83%B3/cisco-%E3%83%AB%E3%83%BC%E3%82%BF%E3%81%A7%E5%8F%96%E5%BE%97%E3%81%99%E3%82%8B-show-tech-support-%E3%81%AB-show-ip-route-%E3%82%84-show-ip-cef/ta-p/3136532
2012年04月18日（初版） TAC SR Collection 主な問題 Cisco ルータで取得する show tech-support に show ip route や show ip cef detail などのコマンドが含まれます。この問題は 15.1(4)M 、 15.1(4)M1 でのみ発生いたします。 show ip route や show ip cef detail は学習している経路数が多い場合には非常に出力が長くなり CPU に ...
https://support.apple.com/watch
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https://www.arubanetworks.com/support-services/contact-support/
Contact technical support via phone or create a support case online through Aruba Support Portal (ASP)
Jun 05, 2019 · Our support department has received customer inquiries regarding an upcoming security update to Bank of America’s positive pay transmission. AP Technology is working directly with Bank of America’s Transmission Department and has tested the updated connection successfully using the current SecurePay settings.
https://www.aptech.com/support/
Exceptional software must be supported by exceptional service, which is why we actively engage with and support our user community. Aptech’s dedicated experts are readily available to address user questions or concerns and provide timely responses to help resolve any issues as quickly as possible.
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