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https://stackify.com/supporting-production-applications-devops-way/
Nov 05, 2014 · The DevOps movement initially started focusing on software deployment and continuous delivery. However, support of production applications is the second and equally important component in the application lifecycle that is sometimes overlooked. To solve production problems quickly, developers and operations can not be pointing fingers at each other.
https://career.guru99.com/top-20-production-support-executive-questions-and-answers/
Production support is the practice of supporting the IT systems/applications. A production support executive receives requests from end-users and analyzes these requests and responds to the end user with a best possible solution. In short, a Production Support Analyst needs to maintain and support the system and applications used by specific ...
https://www.jobhero.com/what-is-an-application-support-analyst/
Reacting to customer-reported issues is a large part of an Application Support Analyst’s job, but it’s not all there is to it. Ensuring consistent day-to-day maintenance is also a crucial responsibility, and Application Support Analysts must direct a team of software developers and production support staff in order to accomplish this.
https://www.indeed.com/q-Application-Production-Support-jobs.html
77,255 Application Production Support jobs available on Indeed.com. Apply to Application Support Engineer, Customer Service Representative, Entry Level Production Operator and more!
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the application has stabilized. We provide all types of support levels i.e. L1, L2, L3, and L4
https://www.quora.com/What-is-the-role-of-an-application-support-engineer
Oct 03, 2016 · This depends on the level of support provided for the application in an organization. L1 (Level 1) Support: Role: Software engineer, Support analyst Responsibilities: Support ticket classification, Re-prioritization, User clarification, password r...
https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
Nov 30, 2015 · Almost anything and everything runs on software applications these days. ... Application Maintenance and Support — Best Practices. ... to effectively maintain and support complex software ...Author: Orchestrate Technologies, LLC
https://www.livecareer.com/resumes/samples/support/production-support
Aug 01, 2009 · Efficient Production Support expert who has saved companies an average of 18 percent in production costs. Adept at developing innovating production solutions helping to separate production responsibilities to increase management coverage and implementing proven business methods under any circumstances.
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