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https://study.com/articles/Online_Technical_Support_Courses_and_Classes.html
Online Technical Support Courses and Classes. Few institutions offer online classes solely for technical support training. However, information technology (IT) programs provide relevant training ...
https://www.itcareerfinder.com/find-training/by-career-path/technical-support-training-courses-and-online-degrees.html
IT Support Courses, Certificates & Degrees. These campus and online programs feature coursework, certificates and skills training aligning with the technical support …
https://www.mimeo.com/blog/the-ultimate-guide-to-training-your-tech-support-team/
Dec 09, 2015 · Tech support might seem simple, but a lot of training is required to get employees up to speed on products, services, support tools and corporate policies. Online print services will be essential when creating training materials, and businesses should always consider how digital content platforms can assist in this regard as well.Location: 3 Park Avenue, 22nd Floor, New York, 10016
https://servicestrategies.com/training/individual-development/support-professional/
Technical Support Training and Certification. The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today’s support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution.
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