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https://www.naukri.com/technical-voice-process-jobs
tech support, voice support, Technical Support, Voice Process You need to have: Excellent Communication (written/ verbal) Handling global customers Good knowledge in technical Open to work in US shift Must ...
https://www.kayako.com/blog/customer-support-vs-customer-service/
Dec 22, 2016 · The term ‘customer service’ evokes nostalgia for sales clerks in long aprons in country town emporiums. Some see it as the old-fashioned version of customer support. Many people can’t distinguish between terms ‘customer support’ and ‘customer service’.
https://www.naukri.com/technical-voice-support-jobs
Technical Support/customer Service Voice/non Voice Process Concentrix Daksh Services India Private Limited. 4.0 (1681 reviews) 0-5 yrs Gurgaon, Delhi upselling, voice, international calling, inbound customer service, outbound...
https://www.quora.com/What-is-difference-between-a-voice-process-and-a-non-voice-process-in-BPO-sector
Feb 04, 2017 · A voice based process in a BPO refers to the any calling process where a customer support executives or agents interact with the customers. It can be inbound calling (where a customer calls the agents to get solutions to their problems, issues and their queries) or outbound calling (where agents call their customers for telemarketing which includes surveys, sales of products and services, verification processes …
https://www.outsource2india.com/services/technical_support_training.asp
Agents qualify as competent technical support personnel only after they complete the training. India technical support process: Levels of support and staffing. In general, offshore technical support centers offer Tier 1 and Tier 2 support after which the call is escalated to the client's technical support team.
https://career.guru99.com/top-25-technical-support-questions/
Chipset is one of the processing devices in a computer. It is a number of integrated circuits, designed to control how information travels between other components and processor. It is a group of microchip to work as a unit to perform one or more related functions.
http://www-pub.iaea.org/MTCD/Meetings/PDFplus/2007/cn142/cn142Papers/2_F_Yousefpour.doc
The division has also the task of coordination of the on going research & development activities on nuclear safety being conducted inside and outside the department. Role and responsibilities of Technical Support Division. As, it is shown in Fig 1, The Technical Support Division consist of two main Group which are Training and R&D Group.
https://www.indeed.com/hire/interview-questions/technical-support
The goal of technical support is to provide help and advice to customers about products. You must understand how applicants go about solving customer issues because it's crucial to customer retention and business success.
https://www.quora.com/What-is-the-difference-between-a-BPO-and-a-technical-support-job
Technical Support : As the name indicates, it involves operational support to a technical system (servers, network, web sites), so that it runs smoothly. BPO or Business Process Outsourcing : represents the umbrella term for outsourcing a function from with in the company to a third party vendor.
http://www.businessdictionary.com/definition/technical-support.html
technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. With this knowledge, they are able to troubleshoot most problems that a user experiences. Information on how to reach technical ...
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