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https://support.sugarcrm.com/Resources/Using_the_Support_Portal/
SugarCRM Support Resources Using the Support Portal Using the Support Portal Overview. The SugarCRM® Support portal allows support-authorized contacts to create, review, and manage their support cases. Sugar partners have the added ability to create and manage cases on …
https://support.sugarcrm.com/
Popular Topics. Content Updates. SugarCRM Support
https://www.sugarcrm.com/why-sugar/
Other platforms provide a 360-degree view of one moment in time—right now. Sugar is the only CX platform built on a cutting-edge event stream database that records every change event in the customer journey. Using Sugar, organizations gain rich insight into the past, present, and future of their customer-facing business processes.
https://www.sugarcrm.com/feature/sugarbpm/
SugarBPM™ enables Sugar Enterprise and Ultimate edition customers the ability to automate complex business processes using a CRM workflow automation engine based on BPMN standards. Automated processes provides these customers increased productivity, re-use of best practices, and the ability to effectively manage the customer experience.
https://community.sugarcrm.com/thread/18533
Jun 19, 2015 · SugarCRM uses the Cases and Bug Tracker modules tied into the Self-Service Portal (available in Ent/Ult commerical editions) for our support department. The emails module has support for auto-case creation on a monitored inbox and automatically relating …Reviews: 2
https://sugarexchange.sugarcrm.com/apps/46/customer-support-portal
SugarCRM customer portal solution. The Web and Mobile compatible, highly customizable customer support portal for Sugar. Our approach for a Responsive Sugar Web Portal is an integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customer relations.
https://community.sugarcrm.com/community/partner-corner/blog
CRM Integration with Sugar Market Another great feature of Sugar Market is that it enables seamless CRM integration. You can integrate Sugar Market with Sugar or any other CRM platform, and get real-time synchronization. It will bring your sales and marketing teams together on a unified platform, so you can drive more profits and increase revenue.
https://www.bhea.com/blog/sugarcrm-case-management-support-ticketing-system-trouble-ticketing-system/
SugarCRM comes with many customer support automation features.Customer Support or Service teams use multiple terminology for this activity. Whenever a customer encounters any trouble or issue with the product or service, they would like to report to the company that has provided the product or service.
https://files.sugarcrm.com/resources/datasheets/sugar-ultimate-2016-05-20.pdf
Sugar puts your individual needs first, unlike traditional CRM systems that focus on tracking and managing sales by using a “one size fits all” approach. Our innovative user-focused design, Sugar UX℠, is simple, engaging, and consistent whether you’re at your desk or on a mobile device. Sugar UX’s contextual intelligence helps you ...
https://www.cdata.com/drivers/sugarcrm/
From drivers and adapters that extend your favorite ETL tools with Sugar CRM connectivity to ETL/ELT tools for replication — our Sugar CRM integration solutions provide robust, reliable, and secure data movement.. Connect your RDBMS or data warehouse with Sugar CRM to facilitate operational reporting, offload queries and increase performance, support data governance initiatives, archive data ...
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