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https://kb.vmware.com/s/article/1010705
The command-line vm-support utility is present on all versions of VMware ESXi/ESX, though some of the options available with the utility differ among versions. Running vm-support in a console session on ESXi/ESX hosts The traditional way of using the vm-support command-line utility produces a gzipped tarball (.tgz file) locally on the host. The ...
https://communities.vmware.com/thread/140717
Jun 16, 2010 · Hi everyone, Our ESX servers are running 3i, 3.5.0, 70348. I need to run the vm-support utility to get some log file. However there is no command link on this version of VMWare.
https://communities.vmware.com/thread/315004
May 24, 2011 · You can eventually use the plink.exe command from the PuTTY Suite and set up a SSH connection to the COS (for ESX) or the Remote Tech Support (ESXi). From the SSH session you cna start the vm-tools command and with pscp.exe you can get the resulting file to your PC. There are numerous examples how to use plink.exe in this community.
https://www.vmware.com/in/support.html
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https://kb.vmware.com/s/article/653
653, Note: If you are directed to this article through a VMware Fusion support request, see Collecting diagnostic information for VMware Fusion (1003894). VMware Technical Support routinely requests the diagnostic information from you when a support request is addressed. Data collected in a host support bundle may be considered sensitive.
http://www-01.ibm.com/support/docview.wss?uid=isg3T1012756
How to manually collect the vm-support data on a host that can not collect the data using the vSphere client graphical user interface or by typing the default vm-support command on the command line. Both of these methods will default to the local disk space that ESX is installed on which could either be out of space or in the case of ESXi embedded not have enough capacity to store the ...
http://www.oracle.com/us/support/library/enterprise-linux-support-policies-069172.pdf
Oracle Linux and Oracle VM Support Policies: 19-September-2019 Page 2 of 10 2. Support Terms Oracle Linux and Oracle VM Support Fees Fees for support services are due and payable in advance of a support period, unless otherwise stated in the
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