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https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
VMware® Basic Support and Subscription Service is designed for noncritical applications - and platforms that require support during normal business hours. VMware global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region. Each center is staffed with engineers that ...
https://communities.vmware.com/thread/263144
Apr 08, 2010 · Hi, I just wanted to get some clarification on what a "subscription only" Vsphere purchase through a partner such as IBM entails? Is it correct to state that this is completely outside the VMware support domain (i.e. VMware Production support, VMware Gold support etc) and thus, no support is available directly from VMware?
https://www.softchoice.com/blogs/advisor/ssn/vmware-support-subscription-renewals-5-things-you-should-know
VMware Support and Subscription (SnS) is broken into 2 categories: 1. Technical Support: Technical assistance from VMware Global Support Services (GSS) to a customer for installation, errors and analysis of problem reports. This support varies based on the service level contracted.
https://www.vmware.com/reusable_content/vsphere_pricing.html
Know more about the pricing of VMware vSphere products that includes product title, license price, support and subscription.
https://communities.vmware.com/thread/468423
Feb 10, 2014 · Re: Question regarding subscription renewal for vSphere Essentials home lab a.p. Jan 18, 2014 2:09 AM ( in response to sutusa ) Please take a look at VMware KB: Support contract and renewals for VMware Products FAQ to find out about the options for renewals.
https://community.spiceworks.com/topic/1002719-do-most-of-you-maintain-a-support-contract-with-vmware
Jun 11, 2015 · Bryan beat me to it. Base Essentials doesn't have support, it's Subscription only, meaning you automatically get license keys to new versions when they are released. All other VMware products have SnS, i.e. Subscription and Support. Still worth it though, for …
http://learn.vmware.com/Subscription
Deliver IT as a Service and reduce costs with a self-managed virtual infrastructure. Gain greater efficiency and agility while retaining control and freedom of choice. Move to cloud computing with VMware virtualization of desktops, applications and servers.
https://www.thomas-krenn.com/en/wiki/VMware_vSphere_Support_Differences
Jul 08, 2013 · This article describes the various VMware support levels. VMware offers several levels of support. The Basic and Production support levels were formerly known as Gold and Platinum Support. For paid support, there are 4 levels of support that determine how fast a reaction occurs.Author: Thomas-Krenn.AG
https://community.spiceworks.com/topic/393637-vmware-vsphere-essentials-kits-support-subscription-options
Oct 24, 2013 · Currently we have the VMware vSphere Essentials Plus Kit. I have to renew it today, so I when to the VMware site see what my best option was. Seems that there is a Support & Subscription options now for Essentials?
https://store.vmware.com/store/vmware/en_US/cat/categoryID.66192900
VMware vSphere Essentials Kit delivers the industry-leading virtualization platform for small businesses at an affordable price. Small businesses can virtualize their physical servers and centrally manage these servers, reducing hardware costs and increasing operating efficiency with a low upfront investment.
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