Find all needed information about Xmpp Support Queue. Below you can see links where you can find everything you want to know about Xmpp Support Queue.
https://xmpp.org/extensions/xep-0142.html
Using the workgroup protocol, the user requests a chat with [email protected]. The chat request is put into a queue and the server routes the chat request to individual support representatives in the [email protected] workgroup. The support representative can accept or reject the chat request.
https://xmpp.org/extensions/xep-0254.html
This specification defines a few small extensions to XMPP PubSub that enable support for a queueing mode in XMPP. The queueing mode is an add-on feature that a service can support, and that a node owner can enable if supported by the service. The feature name is "urn:xmpp:pubsub:queueing…
https://activemq.apache.org/xmpp.html
XMPP Support in Apache ActiveMQ. ActiveMQ provides a bidirectional bridge between ActiveMQ messages and XMPP. if a client joins a chatroom / conference room, the name of the conference room is mapped to a JMS topic of the same name; typing into a chatroom sends a message to the topic
https://www.vayusphere.com/vayusphere_instantresponse_xmpp.htm
Products - Vayusphere Instant Response for Help Desks and Call Centers (Jabber/XMPP Edition) Out of box Instant Response solution leverages any Jabber/XMPP Server to provide ACD like functionality using Instant Messaging Queues for Role-based Communication
https://stackoverflow.com/questions/20822106/best-chat-server-selection-for-workgroup-chat-similar-to-live-chat
After some more research I found that XMPP is the best choice. When it comes to chat server part I am confused between selecting openfire or ejabberd . I found openfire fastpath plugin to support my workgroup queue chat requirement.
https://www.opensourcery.co.za/2009/04/19/to-amqp-or-to-xmpp-that-is-the-question/
Apr 19, 2009 · The only thing that I’ll miss from XMPP is the presence features. All my bots currently “talk to me and members of our support team”. I’ll implement this in my AMQP producers/consumers irrespective. XMPP is built for one-on-one communication, with “broadcasting” supported by a protocol extension called PubSub.
https://xmpp.org/getting-started/
XMPP Blog Getting Started Do you want to start chatting with XMPP? This page helps you get up and running in a matter of minutes. 1. Download a client. There are many, many XMPP clients for you to choose from. To get you started, here are some of the more popular ones:
https://msaas.support.microsoft.com/queue
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XMPP is the open standard for messaging and presence. XMPP powers emerging technologies like IoT, WebRTC, and social. No one owns XMPP. It's free and open for everyone since 1999. It's a living standard. Engineers actively extend and improve it. ...
https://en.wikipedia.org/wiki/Xmpp
In May 2013, Google announced XMPP compatibility would be dropped from Google Talk for server-to-server federation, although it would retain client-to-server support. In January 2008, AOL introduced experimental XMPP support for its AOL Instant Messenger (AIM) service, allowing AIM users to communicate using XMPP. However, in March 2008, this ...
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