Xmpp Support Queue

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XEP-0142: Workgroup Queues - XMPP XMPP Main

    https://xmpp.org/extensions/xep-0142.html
    Using the workgroup protocol, the user requests a chat with [email protected]. The chat request is put into a queue and the server routes the chat request to individual support representatives in the [email protected] workgroup. The support representative can accept or reject the chat request.

XEP-0254: PubSub Queueing - XMPP

    https://xmpp.org/extensions/xep-0254.html
    This specification defines a few small extensions to XMPP PubSub that enable support for a queueing mode in XMPP. The queueing mode is an add-on feature that a service can support, and that a node owner can enable if supported by the service. The feature name is "urn:xmpp:pubsub:queueing…

XMPP - ActiveMQ

    https://activemq.apache.org/xmpp.html
    XMPP Support in Apache ActiveMQ. ActiveMQ provides a bidirectional bridge between ActiveMQ messages and XMPP. if a client joins a chatroom / conference room, the name of the conference room is mapped to a JMS topic of the same name; typing into a chatroom sends a message to the topic

Vayusphere Instant Response For Call Centers - Jabber/XMPP ...

    https://www.vayusphere.com/vayusphere_instantresponse_xmpp.htm
    Products - Vayusphere Instant Response for Help Desks and Call Centers (Jabber/XMPP Edition) Out of box Instant Response solution leverages any Jabber/XMPP Server to provide ACD like functionality using Instant Messaging Queues for Role-based Communication

xmpp - Best chat server selection for workgroup chat ...

    https://stackoverflow.com/questions/20822106/best-chat-server-selection-for-workgroup-chat-similar-to-live-chat
    After some more research I found that XMPP is the best choice. When it comes to chat server part I am confused between selecting openfire or ejabberd . I found openfire fastpath plugin to support my workgroup queue chat requirement.

To AMQP or to XMPP, that is the question Open Sourcery ...

    https://www.opensourcery.co.za/2009/04/19/to-amqp-or-to-xmpp-that-is-the-question/
    Apr 19, 2009 · The only thing that I’ll miss from XMPP is the presence features. All my bots currently “talk to me and members of our support team”. I’ll implement this in my AMQP producers/consumers irrespective. XMPP is built for one-on-one communication, with “broadcasting” supported by a protocol extension called PubSub.

XMPP Getting Started

    https://xmpp.org/getting-started/
    XMPP Blog Getting Started Do you want to start chatting with XMPP? This page helps you get up and running in a matter of minutes. 1. Download a client. There are many, many XMPP clients for you to choose from. To get you started, here are some of the more popular ones:

Support Onboarding Portal

    https://msaas.support.microsoft.com/queue
    Email, phone, or Skype. No account? Create one! Can’t access your account?

XMPP XMPP Main

    https://xmpp.org/
    XMPP is the open standard for messaging and presence. XMPP powers emerging technologies like IoT, WebRTC, and social. No one owns XMPP. It's free and open for everyone since 1999. It's a living standard. Engineers actively extend and improve it. ...

XMPP - Wikipedia

    https://en.wikipedia.org/wiki/Xmpp
    In May 2013, Google announced XMPP compatibility would be dropped from Google Talk for server-to-server federation, although it would retain client-to-server support. In January 2008, AOL introduced experimental XMPP support for its AOL Instant Messenger (AIM) service, allowing AIM users to communicate using XMPP. However, in March 2008, this ...



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