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https://www.dellemc.com/en-us/services/support-services/index.htm
Dell EMC IT Support services driven by artificial intelligence (AI) and deep learning maximize your productivity optimize your IT environment.
https://myriad360.com/product/emc-wu-prehw-001/
Premium Hardware Support, 3 Years, Warranty Upgrade., EMC-WU-PREHW-001 - Myriad360
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance. ProSupport . Download ProSupport for Enterprise datasheet. Keep your hardware and software running smoothly. Maximize productivity by leveraging Dell EMC skill ...
https://www.cds.net/storage-server-network-maintenance/dell-emc/server-network-support.html
As part of their comprehensive Dell EMC® premium offerings, CDS provide multi-level support for your servers and storage. Our Dell EMC support provisions are fully flexible, allowing you to select the level of technical coverage you need to keep servers, arrays, SANs and tape archives running efficiently.
https://www.parkplacetechnologies.com/knowledge-center/blog/emc/how-to-renew-emc-supportand-when-not-to/
Most EMC storage arrays carry the option of basic, enhanced, or premium support for the first three years. It is standard operating procedure for many IT organizations to purchase this warranty coverage alongside the hardware.
https://www.serviceexpress.com/storage-maintenance/emc/
Before the final decision to make EMC’s SAN, NAS and/or Flash a part of your data storage infrastructure, time and planning was spent comparing features, outcomes and cost. Yet when it comes to Dell EMC support, many IT decisions default to two OEM options: follow a 3-to-5 year refresh cycle or incur high post-warranty maintenance costs.
https://cpsdocs.dellemc.com/bundle/P_AO_100/page/GUID-C6EC19A0-F842-4F9B-B51D-5B9542993372.html
This topic describes how EMC Secure Remote Support (ESRS) monitors the health of EMC VNX storage arrays . ESRS allows EMC personnel to remotely monitor the health of EMC VNX storage arrays in the Vblock System, and perform support and maintenance functions.ESRS serves as the conduit for all communications between EMC and the EMC VNX storage arrays.
https://www.dellemc.com/content/dam/digitalassets/active/en/unauth/manual-warranty-informations/h4276-emc-prod-warranty-maint-table.pdf
maintenance support option Premium1, Enhanced None AutoSwap Software 190 days; defective media replacement Support during warranty available with purchase of a maintenance support option Premium None DELL EMC P WARRANTY AND M TABLE
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